Waterflow NZ Ltd warrants that the NaturalFlow system will be free from defects in material and workmanship for the following periods of time from the date of installation as set out in the following conditions:

• Roto-Moulded tanks and components 15 years
• Filter media 15 years
• Dosing float and/or pumps 2 years
• Waterflow NZ Ltd will at its discretion replace or repair such components that prove to be faulty with the same or equivalent part at no charge.
• Warranty of operation only covers the performance of the NaturalFlow systems as connected to the effluent inflow for which they are designed, and also installed to the criteria as set out in the relative installation instructions and procedures.

Warranty excludes defects due to:

• Failure to use the system in accordance with owners manual.
• A force majeure event outside the reasonable control of WaterFlow NZ Ltd as such but (not limited to) earthquake, fire, flood soil subsidence ground water table variations or plumbing fault.
• Modifications to surrounding landscape after installation.
• The actions of a third party.
• The system required to bear loads (either hydraulic or biological) greater than that for which it was designed.
• Any modifications or repairs undertaken without the consent of WaterFlow NZ Ltd.